Frequently Asked Questions
Everything you need to know about shopping with VEXXS.
What is the standard shipping timeframe?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return authorization.
Which payment methods do you accept?
VEXXS accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Can I track my order in real-time?
Yes, once your order has shipped, you will receive an email with a unique tracking number and a link to monitor your package's progress.
How do I ensure I'm ordering the correct size?
Each product page features a detailed sizing guide. We recommend measuring yourself and comparing it against our chart to ensure a perfect fit.
Are VEXXS products covered by a warranty?
All our products come with a 12-month manufacturer warranty covering any defects in materials or workmanship under normal use.